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Customer Assistance

Welcome to Shala's customer assistance service. Here, we are dedicated to providing you with the support you need. This is a great place for you to tell us your story and let us know how we can assist you better. 

Chef
Chef

Get in Touch with Us!

Have a query or need help? Fill out the form below and our team will get back to you as soon as possible.

Thank You for Reaching Out!

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Note: this website currently serves as proof of concept for an online meal marketplace, where anyone can buy or sell a delicious homemade meal. In its present state, this site is not for placing transactions. Shala does not own any images on this site.

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